Opening Remarks & Conference General Session

Get ready to be inspired!

Hear from industry leaders including CGA President & CEO Ron Fong, CGA Board Chair Lynn Melillo, and The Illuminators Headlite Subriana Pierce as they share their insights on the state of the industry. Remarks will be followed by a captivating General Session presentation that will leave you energized and ready to take on new challenges.

Monday, September 30, 2024
8 AM – 10 AM

General Session:

Understanding AI in Retail

The past five years have witnessed significant shifts in market dynamics, including managing the effects of inflation, supply chain disruptions, changes in consumer-packaged goods assortments, reduced innovation, the Great Resignation, and the expansion of e-commerce sales, digital apps, artificial intelligence and the rise of retail media networks.  These changes and influences have also ramped up the complexities of decision-making from the merchandiser, to store operations, and supply chain management and the impact on the role technology, joint business planning, data, change management and personnel development will have on enabling success.

This high-powered executive panel discussion will delve into the influence and impact of emerging, data-driven technologies such as artificial intelligence and examine their impacts on the value chain from the manufacturer to the retailer to the customer. Their conversation will provide education and unlock the power of artificial intelligence being deployed and offer a glimpse of the impact on business decisions, operations, shoppers and our industry.

Panelists: